+1 (800) 653-0017 hello@canterburypilgrimages.com
+1 (800) 653-0017 hello@canterburypilgrimages.com
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Terms of Service

Itineraries: Itineraries are prepared and scheduled in advance according to the best information available at the time and are subject to change by the date of the pilgrimage.

Pricing: Canterbury Pilgrimages & Tours Inc. reserves the right to adjust pricing should the following occur; (1) Rise in Airfare due to higher fuel costs, etc. (2) Rise in ground costs due to increases in hotel charges, bus fares, fees, taxes and other costs due to the fluctuating value of the U.S. dollar against foreign currency.

Deposits and Payments: A deposit of $450 per person is required to hold your reservation of which $200 is nonrefundable (may be refundable under travel insurance conditions). Payment can be made by credit card or check. Call (800) 653-0017 to make a credit card payment.

Final payments: Final payment is due 90 days prior to the original departure date except in the case of postponement. The original departure date is a date of departure for which a new reservation is intended. In the event of postponement, if the decision of postponement is made sooner than 90 days prior to the original departure date, final payment will be due 90 days prior to the new departure date. If the decision of postponement is made 90 days prior to the original departure date or later then the payment remains due 90 days prior to the original departure date.

Cancellation fees: If the traveler’s written notice of cancellation is received by Canterbury Pilgrimages & Tours Inc. more than 90 days prior to the original departure date all payments made toward the price of the tour will be refunded, less a $200 processing fee. For cancellations received 90 days or less prior to the trip;’ departure, the initial deposit of $450 plus any applicable charges imposed by the airlines, hotels, and bus companies on Canterbury Pilgrimages & Tours will be non-refundable. Please note that the amount may vary with each pilgrimage and the vendors we work with. In the event of postponement, the above still applies. Canterbury Pilgrimages & Tours Inc. retains the right to cancel any pilgrimage up to the departure date in which case all funds received will be returned within 10 business days.

Baggage: Please follow the general rule of traveling light – If you cannot carry it do not bring it. Passengers are permitted one piece of luggage per person. Baggage handling is included for one suitcase per person only, whenever possible, in the cost of the pilgrimage. The airlines for international flights will not allow a suitcase exceeding 50 pounds (subject to change), if over 50lbs., the fees can be costly. On inter-European flights, which are not directly connected to a transatlantic flight the baggage weight limit is lower. We will provide you with this information in the final travel documents. Baggage handling is not available on any of the trains. Every effort will be made to handle luggage carefully, however Canterbury Pilgrimages & Tours Inc. will not assume any liability for lost or damaged luggage or items inside luggage carrier. (Travel insurance may apply)

Travel insurance: We strongly recommend the purchase of travel insurance (personal accident/illness/injury/trip cancellation/baggage insurance). Canterbury Pilgrimages & Tours Inc. disclaims responsibility for accidents, personal illness or injury, trip cancellations, or handling of baggage not under our control. All categories of insurance may be purchased from Canterbury as provided by Allianz Travel Insurance.

Not Included: Subject to change depending on the pilgrimage. Please review the not included section for the specific pilgrimage you are interested in.

Liability: Canterbury Pilgrimages & Tours, Inc., and their employees, shareholders, officers and directors (collectively “CPT” ) do not own or operate any entity which is to or does provide goods or services for your pilgrimage including, for example, lodging facilities, transportation companies, local ground operators, including, without limitation, various entities which may utilize the CPT name, guides, sightseeing companies, entertainment, food or drink service providers, equipment suppliers, etc. As a result, CPT is not responsible for any negligent or willful act or failure to act of any person or entity. In addition, CPT is not responsible for any negligent or willful act or failure to act of any person or entity they do not own or control, nor for any act or inaction of any other third party not under their control. Without limitations CPT is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, inconvenience or irregularity of any kind which may be occasioned by reason of any act or omission beyond their control, including, without limitation any willful or negligent act, failure to act, breach of contract or violation of local law or regulation of any third party such as an airline, train, hotel, bus, taxi, van, local ground handler or guide, whether or not it uses the CPT name, financial default or insolvency of any supplier which is to, or does supply any goods or services for this trip. Similarly, CPT is not responsible for any loss, injury, death or inconvenience due to delay or changes in schedule, overbooking of accommodation, default of any third party, attacks by animals, injury or death while on activities sponsored by lodging facilities or by other third parties, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, epidemics, or the threat thereof, criminal activity, or any other cause beyond its control. Should any of the persons listed in the tentative itinerary and schedule of speakers be unable to participate in this event, every effort will be made to secure a substitute. Regardless of the participation of persons listed in the tentative itinerary and schedule of speakers the pilgrimage tour will proceed as scheduled on the dates listed. By signing this form to participate in this pilgrimage tour, you agree that the terms of the cancellation penalty will be binding upon you regardless of whether persons listed in the tentative itinerary and schedule of speakers are able to participate. CPT will not be responsible for any loss incurred by traveler, including lost days of the scheduled tour, due to a cancelled flight or other means and modes of transportation. Please investigate purchasing travel insurance as recommended, to cover any type of loss associated with cancelled air or other transportation.

 

For any additional questions regarding our “Terms of Service”, please speak to our Travel Support Team. Call us at (800) 653-0017 or email us at hello@canterburypilgrimages.com

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