Description: The Travel Support Team serves as the front line for assisting pilgrims with their reservations, travel details, and post-booking questions. You will help travelers prepare for their journey by answering inquiries, processing reservations, handling payments, and addressing logistical concerns. Attention to detail and strong communication skills are key.

Responsibilities:

• Assist travelers with registering for pilgrimages.
• Process payments and confirm reservations.
• Provide information about itineraries, flights, accommodations, and travel insurance.
• Respond to inquiries via phone and email promptly and professionally.
• Assist with last-minute changes, cancellations, and updates to bookings.

Description: The Operations Team handles the behind-the-scenes execution of pilgrimages. You will work with hotels, transportation companies, and other vendors to secure contracts, confirm details, and ensure everything is in place for a smooth pilgrimage.

Responsibilities:

• Book hotels, transportation, meals, and guides for pilgrimages.
• Manage contracts, rooming lists, and schedules.
• Communicate with vendors to confirm pricing and availability.
• Address and resolve any logistical issues during the planning process.
• Coordinate special requests (e.g., dietary needs, accessibility concerns).

Description: If none of the listed roles fit your background but you feel you have skills that could contribute to Canterbury Pilgrimages, we’d love to hear from you! Share your unique skill set and how it aligns with our mission.